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Terms & Conditions for ourzap.com

1. Introduction

Welcome to ourzap.com (the “Website”), operated by ZAP (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and the services provided by ZAP (the “Services”). By accessing or using the Website or Services, you (“you” or “user”) agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use the Services.

2. Services

ZAP provides a range of digital banking and financial services, including but not limited to:

  • Payments and Transfers: Domestic and international money transfers, bill payments, scheduled payments, and peer-to-peer (P2P) transfers.
  • Global Remittances: Sending money internationally with competitive exchange rates and low fees.
  • Cards: Issuing physical and virtual debit cards, managing cards (freezing/unfreezing, setting spending limits), integration with mobile wallets (Apple Pay, Google Pay, Samsung Pay), and facilitating contactless payments using NFC technology.
  • Account Management: Opening and managing various account types (checking, savings, multi-currency), viewing statements, transaction history, setting up account alerts.
  • Cryptocurrency Services: Buying, selling, and holding cryptocurrencies (Bitcoin, Ethereum, etc.), offering crypto wallets and exchange services.
  • Trade Transactions: Facilitating international trade transactions, managing import/export payments and currency exchange.
  • FX Integration: Offering real-time foreign exchange services, holding and managing multiple currencies.
  • Digital Wallet: Securely storing and managing payment cards and accounts.
  • Investment Options: Offering investment products and services (robo-advisors, investment accounts).
  • Deposits: Making deposits via various methods (bank transfers, mobile check deposit).
  • Value-Added Services: Budgeting tools, personalized financial advice, customer support, and robust security measures.

3. User Accounts

  • Eligibility: You must be at least 18 years old and have the legal capacity to enter into these Terms to use the Services.
  • Account Creation: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Account Security: You agree to immediately notify ZAP of any unauthorized use of your account or any other breach of security.

4. Use of Services

  • Compliance with Laws: You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.
  • Prohibited Activities: You are prohibited from using the Services for any illegal activities, including but not limited to money laundering, fraud, terrorist financing, or any activity that may harm ZAP or other users.
  • Acceptable Use:
    You agree not to:
      • Interfere with or disrupt the Services or servers or networks connected to the Services.
      • Use any robot, spider, or other automatic device or process to access the Services for any purpose.
      • Introduce any viruses, worms, or other harmful code to the Services.
      • Attempt to gain unauthorized access to the Services or any user accounts.
      • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.

5. Fees and Charges

  • Transparency: ZAP will clearly disclose any fees and charges associated with the Services.
  • Currency Conversion: Foreign exchange transactions may be subject to fees and fluctuations in exchange rates.
  • Changes to Fees: ZAP reserves the right to change its fees and charges at any time, upon reasonable notice to users.

6. Intellectual Property

  • Ownership: The Website and Services, including all content, features, and functionality, are owned by ZAP and are protected by copyright, trademark, and other intellectual property laws.
  • Limited License: ZAP grants you a limited, non-exclusive, non-transferable license to access and use the Website and Services for your personal or internal business purposes.

7. Disclaimers

  • No Warranty: The Website and Services are provided “as is” without any warranties of any kind, express or implied. ZAP disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Accuracy of Information: ZAP strives to provide accurate and up-to-date information on the Website and through the Services, but we make no representations or warranties as to the accuracy, completeness, or reliability of any information.
  • Third-Party Services: The Services may include links to third-party websites or services. ZAP is not responsible for the content or practices of these third-party websites or services.

8. Limitation of Liability

  • Indirect Damages: To the maximum extent permitted by law, ZAP will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or Services.

9. Indemnification

  • Defense of ZAP: You agree to indemnify and hold ZAP harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or relating to your use of the Website or Services, your violation of these Terms, or your violation of any rights of another party.

10. Termination

  • Termination by ZAP: ZAP may terminate your access to the Website or Services at any time for any reason, including your violation of these Terms.
  • Effect of Termination: Upon termination, your right to use the Website and Services will cease immediately.

11. Governing Law and Dispute Resolution

  • Dispute Resolution:
    • Any dispute arising out of or relating to these Terms shall first be attempted to be settled amicably through mutual discussions. You can initiate this process by contacting us at info@ourzap.com.

  • Governing Law:

    • General Rule: These Terms shall be governed by and construed in accordance with the laws of United States of America.

    • Exception: If you are a resident of a country or region with mandatory consumer protection laws that would supersede the laws of United States of America, those local laws will apply to the extent required.
  • Dispute Resolution:
    • Any dispute arising out of or relating to these Terms shall first be attempted to be settled amicably through mutual discussions. You can initiate this process by contacting us at info@ourzap.com

12. Changes to Terms

  • Updates: ZAP reserves the right to modify these Terms at any time. Any changes to the Terms will be posted on the Website. Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of the changes.

13. Entire Agreement

  • Complete Understanding: These Terms constitute the entire agreement between you and ZAP relating to the Website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

14. Contact Us

  • Questions or Concerns: If you have any questions about these Terms, please contact us at info@ourzap.com.