EXPERIENCE FAST, SECURE AND RELIABLE
MONEY TRANSFER WITH ZAP
For Business ONLY
Streamline your business finances with innovative tools and seamless transactions
Benefits
For you
Global Accessibility
Seamlessly Connect to your accounts from anywhere in the world.
24/7 Convenience
Access financial services anytime via online platforms
Constant Innovation
Experience advanced tools and features for smarter financial management
Lower Fees
Cost-effective solutions with minimal charges saving you money.
Full Transparency
Clear Pricing, no hidden fees what you see is what you get, always.
Is my money safe in Zap
We adhere to the same high security standards as traditional financial institutions. Advanced encryption, multi-factor authentication, and other cutting-edge security measures are in place to protect your funds and personal information. Our services are also regulated by the same authorities that oversee traditional financial institutions, providing further assurance of safety and security
What are the benefits of using Zap?
Zap offer several advantages over traditional banks, including:
- Convenience: 24/7 access to financing services through online platforms and mobile apps.
- Lower Fees: Often have lower fees or no fees at all.
- Higher Interest Rates: May offer more competitive interest rates on savings accounts.
- Innovation: Tend to be more innovative with features like mobile wallets, budgeting tools, and instant payments.
- Transparency: Provide clear and transparent pricing and fee structures.
How do I open an account?
Opening an account is usually quick and easy. You can typically sign up online or viahttps://ourzap.unlimitedremit.com/by providing some basic personal information and verifying your identity.
What if I need help or have a question?
We offer various customer support channels, including:
- Live chat: Get immediate assistance through the app.
- Email support: Send an email for less urgent inquiries.
- Phone support: Speak to a customer service representative directly.
- FAQs and Help Center: Find answers to common questions on the website
Can I use my Zap account internationally?
Yes, you can use your zap a/c internationally. It have following features
- Multi-currency accounts: Hold and manage multiple currencies in one account.
- International money transfers: Send and receive money globally
Does ZAP offer payment services?
No, ZAP only provides the technology platform that allows users to access payment services.
Which services are you providing?
ZAP provides a digital platform where companies across Europe and the UK can access certain Financial Services provided by regulated partners. ZAP itself is not providing any regulated services.
What kind of services are accessible through ZAP digital platform?
Via the ZAP platform clients can access:
Payment account and payment services for Euro , GBP and DKIK accounts.
Payment account and payment services for Euro , GBP and DKIK accounts.
Is ZAP a bank?
ZAP is a payment and financial management platform. Although it is not a bank, ZAP provides a payment platform enabling companies to avail specific regulated services offered by our trusted partners. These services include business accounts, currency conversion, SEPA, SWIFT, and more.
How long time does it take to open an account?
Usually, it takes 2-4 weeks after you have submitted relevant documentation for our partner’s professional compliance team to perform the review and open the account. The speed of account opening depends on how quickly you can supply with requested due dilligence documentation and information.
Is the account opening process remote?
Account opening with ZAP is remote. You will be able to get your dedicated VIBAN right after you pass the online onboarding. It can be done in 1 to 3 days after you’ve been approved by our partner’s compliance team.
What is the price?
We take things like the type of business account and business needs into consideration when calculating your monthly/yearly platform fee. Fees regarding payment services are charged directly by the partners providing payment services. Contact a representative to hear about our pricing structure.
Can I put cash into my account?
No, the account solutions we offer are exclusively digital.
Can I make transfers in other currencies?
Yes - you can convert the currencies you hold into other currencies that we have in our system and would be able to send a SWIFT payment or other rails to do the payouts in that currency.
Is my IBAN and account number unique?
Yes, as a business customer, you will receive unique account details.
It's important to note that all the account numbers and IBANs assigned to you are your own and unique.
Your unique account details ensure that you can manage your financial transactions efficiently and identify your transactions without confusion with other accounts.
It's important to note that all the account numbers and IBANs assigned to you are your own and unique.
Your unique account details ensure that you can manage your financial transactions efficiently and identify your transactions without confusion with other accounts.
How can I access my account information when I'm logged in?
To access your account information, simply log in to your account on the dashboard. Once you're logged in, you'll find two separate buttons: one for Account Details, where you can view your account information, and another for the Bank Letter, which provides access to the bank letter. This allows you to easily manage and gain insights into your account details as needed.
With who and how can I communicate regarding my account?
Please take note of the following information about customer service:
Due to the confidential nature of financial services, ZAP staff are not authorised to share any sensitive information over the phone. Our staff members do not have access to secure codes, account statements, balances, or any other confidential information.
If you require technical assistance, please submit your inquiries via your registered email with us. Please be aware that ZAP can only communicate with the owner or director of the company that holds an account on our financial management platform.
You can contact us at info@ourzap.com. Our technical department will assist with the following functions upon receipt of mail from a registered email address while ensuring that no confidential information is communicated back via email:
1. Change of email
2. Change of telephone
Due to the confidential nature of financial services, ZAP staff are not authorised to share any sensitive information over the phone. Our staff members do not have access to secure codes, account statements, balances, or any other confidential information.
If you require technical assistance, please submit your inquiries via your registered email with us. Please be aware that ZAP can only communicate with the owner or director of the company that holds an account on our financial management platform.
You can contact us at info@ourzap.com. Our technical department will assist with the following functions upon receipt of mail from a registered email address while ensuring that no confidential information is communicated back via email:
1. Change of email
2. Change of telephone
How to complain?
All complaints regarding the platform or customer support must be directed to info@ourzap.com
All complaints regarding the financial services must be directed to the Partner offering them.
ZAP can support customers only with complaints related to the digital platform, however, no payment services are offered by ZAp and therefore any complaints need to be addressed to the financial partner directly with whom the client has a contractual agreement.
In all cases of a complaint, clients are welcome to contact info@ourzap.com with questions on how best to complain. If the complaint is regarding the platform and software services provided by ZAP the complaint will be handled by ZAP, in all other cases ZAP will provide the correct way to make the complaint to the financial partners.
All contracts signed by the client will include the needed contact information and a way to contact the financial provider directly in case of a complaint.
All complaints regarding the financial services must be directed to the Partner offering them.
ZAP can support customers only with complaints related to the digital platform, however, no payment services are offered by ZAp and therefore any complaints need to be addressed to the financial partner directly with whom the client has a contractual agreement.
In all cases of a complaint, clients are welcome to contact info@ourzap.com with questions on how best to complain. If the complaint is regarding the platform and software services provided by ZAP the complaint will be handled by ZAP, in all other cases ZAP will provide the correct way to make the complaint to the financial partners.
All contracts signed by the client will include the needed contact information and a way to contact the financial provider directly in case of a complaint.
- Australia
- Canada
- China
- Czech Republic
- Hongkong
- Hungary
- Japan
- Mexico
- New Zealand
- Norway
- Poland
- Romania
- Saudi Arabia
- Singapore
- South Africa
- Sweden
- Switzerland
- Turkey
- UAE