This Cookies Policy explains the definition of “cookies” and what type of cookies Unlimited Remit companies group (For North America, LATAM and the Americas: Unlimited Cloud LLC: Unlimited Cloud LLC, For Europe, EU, UK and EMEA: Unlimited Remit Limited: 85, Great Portland Street, First Floor, London W1W 7LT, United Kingdom, For APAC, & South Asia: Unlimited Cloud Pte Ltd, 68 Circular Road # 02-01, Singapore 049422, For Nepal & South Asia: Lalit Money Transfer Pvt Ltd, Khichapokhari, Opp Pashupati Plaza, Kathmandu 14400, NEPAL (hereinafter – the Company or we) uses, when you visit our website https://unlimitedremit.com/(hereinafter – Website), the information we collect using cookies and how that information is used.

Cookies are small text files stored in your browsing device when you visit our Website. With the help of cookies, the Website recognizes the user’s device (for example, the next time when the user visits the same website). Also, cookies may also be used to determine the user’s behavior, preferences, online habits, etc.

Our Website may display content from the external service providers, such as YouTube, Facebook, Twitter, LinkedIn, used their “Like” button, or the link to them. These third-party cookies policies shall be applied when you view this content by clicking on the mentioned button or the link provided. You can find more about these cookie rules here:

https://www.facebook.com/policies/cookies/
https://help.twitter.com/en/rules-and-policies/twitter-cookies
https://www.linkedin.com/legal/cookie-policy
https://policies.google.com/technologies/cookies
https://www.zoho.com/privacy/cookie-policy.html

Our Website may have links to other third-party websites. We do not control how cookies are placed on third party websites, even if you are redirected to them from our Website. In cases when you click on a link from our Website and it takes you to other websites, you have to look separately how these third parties use their cookies.

If you visit other websites such as Google or LinkedIn before visiting our site, they may place persistent cookies of their own which will provide them with additional tracking information when visiting our site subsequently. Information on the purpose of these cookies is obtained from the third party directly.

There are different ways to manage cookies.

1) Cookies Settings in our Website

As our Website is using only strictly necessary cookies, there is no possibility to delete such cookies through our Website. You could manage your cookies settings using your browser; however, the Website may not function properly without strictly necessary cookies.

2) Using Your Browser

Most browsers allow you to change your cookies settings. In order to understand those settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details:

Cookie settings in Internet Explorer:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie settings in Firefox:

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences

Cookie settings in Chrome:

https://support.google.com/chrome/answer/95647?hl=en

If you delete cookies, all settings controlled by these cookies will be deleted and it will require to be re-created when you later visit our Website. The Website may not function properly without strictly necessary cookies.

We are constantly working on improving and developing our services; therefore, we regularly review this Cookies Policy and reserve the right to modify it from time to time. You will always find the latest and most up-to-date version of the Cookie Policy on our Website.

If you have any questions about this Cookies Policy or any comments, requests, you may contact us by writing to us at info@unlimitedremit.com or post us at our relevant registered office address.

Cookie policy last modified on: 13 December 2022

We will retain your data for a statutory period, following the principle of limitation of the length of the storage.

We may use your data for as long as reasonably necessary for the limited purpose of providing our services to you.

The terms of retention of the personal data for the purposes of the processing of the personal data as defined in this Privacy Policy are following:

• we retain your personal data as long as your consent remains in force, if there are no other legal requirements which shall be fulfilled concerning personal data’s processing;
• in case of the conclusion and execution of contracts – we retain your personal data until the contract concluded between you and us remains in force and up to 10 (ten) years after the contractual relationship between you and us has ended;
• the data of our registers shall be stored for at least 8 (eight) years from the day of termination of transactions or other business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• documents confirming monetary operation or transaction or other documents having legal force related to the performance of the monetary operations or conclusion of the transactions shall be stored for 8 (eight) years from the day of the performance of the monetary operation or conclusion of the transaction. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• copies of the documents proving your identity, invoices and/or contractual documentation (original documents) shall be stored for 8 (eight) years from the day of termination of the transactions or business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• written or electronic correspondence relating to the business relationship with you shall be stored for 5 (five) years from the day of the termination of the transactions or business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• results of investigations of complex or unusually large transactions and unusual transaction structures are stored for 5 (five) years in paper format or on an electronic medium. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• Your personal data which has been submitted by you through our website is kept for a period which is necessary for the fulfilment of your request and to maintain further cooperation, but no longer than 6 (six) months after the last day of the communication, in case there are no legal requirements to keep them longer.

In the cases when the terms of data keeping are indicated in the legislative regulations, the legislative regulations are applied.

Your Personal Data might be stored longer if:

• it is necessary in order for us to defend ourselves against claims, demands or action and exercise our rights;
• there is a reasonable suspicion of an unlawful act that is being investigated;
• your Personal Data is necessary for the proper resolution of a dispute/ complaint;
• under other statutory grounds.
• Job applicant data is retained for the period of 6-12 months once the recruitment exercise ends based on a legitimate interest to back up our decision making related to possible complaints.
• If we have sought your consent to keep your data on file for future job vacancies, and you have provided consent, we will keep your data for a longer period we agree on individually.

In some cases, we may use automated decision-making which refers to a decision taken solely on the basis of automated processing of your Personal Data.

Automated decision-making refers to the processing using, for example, a software code or an algorithm, which does not require human intervention.

We may use forms of automated decision making on processing your Personal Data for some services and products. You can request a manual review of the accuracy of an automated decision in case you are not satisfied with it.

We may transfer your Personal Data in accordance with the principles of confidentiality to the following categories of recipients:

• between the companies belonging to Unlimited Remit
•  companies’ group;
• our business partners, agents or intermediaries who are a necessary part of the provision of our products and services, as well as, card organisations (such as VISA or MasterCard) – in connection with our payment services;
• governmental bodies and/or supervisory authorities (in accordance with the requirements and obligations under the provisions of legal acts concerning anti-money laundering, fraud prevention, counter terrorist financing), credit, financial, payment and/or other electronic money institutions;
• pre-trial investigation institutions, the State Tax Inspectorate, ICO and other;
• lawyers, bailiffs, auditors etc.;
• service providers, who make your identity verification by using their IT solutions;
• companies providing services for money laundering, politically exposed persons and terrorist financing check-up and other fraud and crime prevention purposes and/ or companies providing similar services;
• external service providers (that provide such services as, for example, system development and/or improvement, audit services);
• beneficiaries of transaction funds receiving the information in payment statements together with the funds of the transaction;
• other entities that have a legitimate interest or the Personal Data may be shared with them under the contract which is concluded between you and us;
• other entities under an agreement with us.

For the purpose to provide you our services we can engage third-party service providers outside the European Economic Area (hereinafter – EEA). The transfer of Personal Data may be considered as needed in such situations as, e.g.:

in order to conclude the contract between you and us and/or to fulfil the obligations under such contract;

– in cases indicated in laws and regulations for protection of our lawful interests, e.g. in order to bring proceedings in court/other governmental bodies;

– in order to fulfil legal requirements or in order to realise public interest.

As well, in other cases your Personal Data is transferred outside the EEA, we will take all steps to ensure that your data is treated securely and in accordance with this Privacy Policy and we will ensure that it is protected and transferred in a manner consistent with the legal requirements applicable to the Personal Data. This can be done in a number of different ways, for example:

– the country to which we send the Personal Data, a territory or one or more specified sectors within that third country, or the international organisation is approved by the European Commission as having an adequate level of protection;

– the recipient has signed standard data protection clauses which are approved by the European Commission;

– special permission has been obtained from a supervisory authority.

We may transfer Personal Data to a third country by taking other measures if it ensures appropriate safeguards as indicated in the GDPR.

From time to time we may offer to distribute news and other marketing content to individuals who have asked us to do so. We will do this via mailing lists.

You always have the chance to withdraw your consent once you give your consent for us, even before receiving your first email with our news or other marketing content. In cases when you do not object to the use of your e-mail for the marketing of our similar goods and services you are granted with clear, free of charge and easily realisable unsubscribe link in all emails from our mailing lists, so that you can remove your contact information at any time. We shall state in each notification sent by email that you are entitled to object to the processing of the personal data or refuse to receive notifications from us.

We will only contact you via your email address in the way which you have given your consent and we will only send you emails on topics as described during the mailing list signup, for instance, news about our products.

We will not share our mailing list subscribers with any other third party, other than as required for us to send emails to the mailing list.

We will only store email addresses in our mailing list.

In case you do not agree to receive these marketing emails offered by us, our business partners or third parties, this will not have any impact on the provision of services to you as the client.

We use cookies and other similar technologies to ensure the stable operations of our website, in order to adapt its content to your needs, to improve the features of our website and to manage advertising campaign based on the interests of our website audience.

For more information regarding cookies, please read our COOKIE POLICY.

The Company will take reasonable precautions to prevent the loss, misuse, accidental or unlawful destruction, modification, disclosure, unauthorised access alteration or any other unlawful handling of information you give us. Agents or contractors of ours who have access to information which you give us in the course of providing services to Unlimited Remit Payments are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for Unlimited Remit Payments.

The Company and any third-party service providers that may engage in the processing of Personal Data on our behalf (for the purposes indicated above) are also contractually obligated to respect the confidentiality of the Personal Data.

Unlimited Remit Payments will maintain all applicable PCI DSS requirements to the extent proportionate to the cardholder data processed or transmitted on behalf of you, or to the extent that Unlimited Remit Payments could impact the security of your cardholder data environment.

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes and clarifications will take effect immediately upon their publication on our Website.

Please review this Privacy Policy from time to time to stay updated on any changes.

In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you, as prospective employees of our Company, of the types of data we process about you when you apply for the job.

We follow these principles, to ensure that:

• data processing is fair, lawful and transparent
• data is collected for specific, explicit, and legitimate purposes
• data collected is adequate, relevant and limited to what is necessary for the purposes of processing
• data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
• data is not kept for longer than is necessary for its given purpose
• data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
• we comply with the relevant GDPR procedures for international transferring of personal data
• We keep several categories of personal data on our prospective employees in order to carry out effective and efficient processes. We keep this data in recruitment files relating to each vacancy and we also hold the data within our computer systems, for example, recruitment logs.

Specifically, we hold the following types of data:

• personal details such as name, address, phone numbers;
• information of any disability you have or other medical information relevant;
• right to work documentation;
• information gathered via the recruitment process such as that entered into a CV or included in a CV cover letter;
• references from former employers (Not applicable to Lithuanian office);
• criminal background information (Not applicable to Lithuanian office);
• social background information for some staff (Not applicable to Lithuanian office);
• Passport or photo ID copy;
• proof of address (Not applicable to Lithuanian office).
• You provide several pieces of data to us directly during the recruitment exercise.

In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references or credit reference agencies.

Should you be successful in your job application, we will gather further information from you, for example, your bank details and next of kin details, once your employment begins.

This data is collected on this lawful basis. (1) legal obligations under Lithuanian and UK law, (2) your consent and (3) legitimate interests of Unlimited Remit  such as making decisions on employment, salary, benefits as well as other motivation, determining your suitability for the position, skill level and assessing your training needs, preventing fraud, dealing with legal claims against Unlimited Remit.

Some of this data is a special category of data, which is collected for the purposes of equal opportunities monitoring, meeting your specific needs for the work environment, and your eligibility for certain positions following PCI DSS requirements (criminal conviction data based on our legitimate interests).

EU and UK job applicant data is not shared outside the EU and UK.
US job applicant data is not shared outside the US, EU and UK.

You may contact us by writing to us at info@unlimitedremit.com or post us at our relevant registered office address.

Our data protection officer (hereinafter – DPO) continuously monitors our privacy compliance and communicates with us on data protection matters relevant to the provision of our services. You may contact our DPO regarding all issues relating to our company’s processing of your personal data and the exercise of your data protection rights by sending an e-mail to the address: info@unlimitedremit.com

Privacy policy last modified on: 11 of February, 2025